Exness Account Verification

Why Account Verification Is Required

Account verification at Exness is not just a formality. It’s a requirement enforced by international anti-money laundering (AML) regulations and Know Your Customer (KYC) policies. These procedures ensure that all users are genuine individuals and help prevent illegal activities, such as identity theft or financial fraud.

Exness is a regulated broker under multiple jurisdictions, including the Financial Services Authority (FSA) in Seychelles, CySEC in Cyprus, and others. To comply with global financial regulations, Exness must verify the identity and residential address of each client.

By verifying your identity and address, you gain access to:

• Full deposit and withdrawal functions
• Unlimited trading volume
• Access to advanced features like high leverage and portfolio management tools
• Additional security for your trading account

Proof of Identity (POI)

The POI document must confirm your full name, date of birth, and a photo. Acceptable documents include:

• Passport (biometric page)
• National ID card (both sides)
• Driver’s license (with photo and expiry date)

Each document must be:

• Valid (not expired)
• High-resolution and color
• Clearly showing all four corners
• Unaltered and readable without filters or editing

Proof of Residence (POR)

The POR document confirms your current residential address and must be dated within the last 6 months. Acceptable documents include:

• Utility bill (electricity, water, gas)
• Bank statement
• Local authority letter or tax bill
• Lease or rental agreement (with both name and address)

The document must contain:

• Your full name
• Your full residential address
• A recent issue date (no older than 6 months)
• The logo or official stamp of the issuing institution

Note: POI and POR cannot be the same document.

How to Verify Your Account

Verifying your account is a straightforward process that takes just a few minutes if your documents meet the platform’s requirements.

Here’s how to complete the process:

1. Log in to your Exness Personal Area.
2. Go to the “Verify Profile” section.
3. Submit your Proof of Identity by uploading a clear image.
4. Once POI is approved, proceed to upload Proof of Residence.
5. Wait for the documents to be reviewed.

Reviews are typically completed within a few hours, though it can take up to 24 hours depending on the volume of submissions.

Important: You may continue to trade with limited functionality during the review stage, but you will need full verification for unrestricted access.

Low-Quality or Unclear Images

If the document is blurred, cropped, or poorly lit, it will likely be rejected. Use these tips:

• Take the photo in good lighting
• Avoid reflections or shadows
• Ensure all four corners are visible
• Upload in supported formats (JPEG, PNG, PDF)

Mismatched Personal Information

Any mismatch between the details on your documents and your Exness profile can trigger a rejection. Double-check the following:

• Your full name matches exactly (no abbreviations or typos)
• Date of birth is correct
• Address matches your official residential address
• Document is issued in the same country as your profile

Keep in mind that Exness follows strict compliance procedures and cannot approve documents with inconsistencies.

Steps to Check Your Status

1. Log in to your Personal Area.
2. Click on the Profile icon (top-right corner).
3. Select Settings > Verification.
4. Review the verification status for: Identity, Address, Economic profile.

Each section will show one of the following statuses:

• Approved – no action needed
• Pending – currently under review
• Rejected – document needs to be resubmitted

If a document is rejected, a reason will be displayed. This allows you to fix the issue and upload a new version without contacting support in most cases.

1. Use valid and official documents

Avoid using screenshots or scans of online profiles, app statements, or edited documents. Only submit documents issued by a bank, utility provider, or government agency.

2. Take photos, don’t scan

Photos from a smartphone often meet Exness requirements better than scanned copies. Use a flat surface, good lighting, and avoid shadows.

3. Double-check all data before uploading

Ensure that:

• Names are spelled correctly
• Documents are not expired
• The address matches exactly with what you entered during registration

4. Don’t delay verification

Unverified accounts face restrictions. It’s best to complete verification immediately after registration, especially before making any large deposits or attempting withdrawals.

5. Contact support if needed

If you’ve uploaded acceptable documents and still face issues, Exness support is available 24/7 via live chat or email. Agents can guide you on what’s needed for successful approval.